Seven Core Metrics for Claims Litigation

Claims organizations have a tremendous amount of data at their fingertips and leveraging that data can significantly improve performance and outcomes, especially if they use that data strategically to enhance performance.

Applied properly, this guide can help you improve the effectiveness of your litigation management initiatives, so as to improve your:

  • Allocated Loss Adjustment Expenses (i.e. controlling external costs associated with the litigation management process)
  • Unallocated Loss Adjustment Expenses (i.e. making your internal claim staff more efficient)
  • Indemnity (i.e. improving loss cost outcomes on specific litigated claims)


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