Corporate legal and claims departments seek opportunities to strengthen collaboration with legal service providers on a number of service-related dimensions, including the invoicing process.  The TyMetrix® 360° Invoice Appeals Module allows law firms and vendors to easily contest adjustments made by the corporate client during their invoice review and to provide additional information that supports or justifies invoice charges. With this module, legal service providers benefit from improved communication with their clients and a streamlined and transparent appeals process for any fees or expenses that are adjusted by the client.  Corporate clients benefit from enhanced collaboration and the ability to stem any unresolved issues with legal service providers in a timely, transparent, and efficient manner.

Key features of the TyMetrix 360° Invoice Appeals Module include:

  • The ability to bulk adjust, approve, or reject multiple items on an invoice at the fee or line item expense level, which supports efficient reviews and provides detailed visibility into disputed charges to better inform final decisions
  • The ability to automatically capture invoice appeals information, including details on submission, approval, requestors, authorization amounts, as well as invoice status;  this offers clients a convenient, centralized view to help them to track past appeals, anticipate future appeals, and inform future invoice reviews
  • Delivery alerts that provide a consolidated log of all event activity over a 24-hour period, which saves users time by providing a single, convenient view of all items that may require action
  • Compatibility with the TyMetrix 360° AFAs Module, which means that approved appeal amounts are automatically calculated in any fee arrangements

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